Non-emergency police line · McAllen, TX

(956) 681-2000☎  Call (956) 681-2000

✓ Checked against the official site mcallen.net · Nov 2026

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Non Emergency Police Number in McAllen, Texas

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Description

The McAllen Police Department is the municipal police department for McAllen.

Location

1601 N. Bicentennial Blvd, McAllen, TX 78501
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About this agency

AgencyMcAllen Police Department
TypeMunicipal police department
Address1601 N. Bicentennial Blvd, McAllen, TX 78501
CountyHidalgo County
Official websitemcallen.net
Number last verifiedNov 2026, against mcallen.net

Who answers where. This department answers for addresses inside McAllen. If you are outside the city limits, the county sheriff or county police usually responds instead. See all agencies in Hidalgo County. Read how to tell which agency covers your address.

Area served. The city of McAllen covers 62 square miles of land and has about 146,593 residents, roughly 2,352 people per square mile. That is 16% of the 898,471 people in Hidalgo County, which averages 572 per square mile (U.S. Census Bureau, 2023 population estimate and land area).

Services and contacts from the agency

Get a copy of a police report

Copies of reports are picked up at police headquarters, 1601 N. Bicentennial Blvd., on weekdays except city holidays, or mailed to the person who asked in writing; they are never faxed. A crash report costs $6, or $8 certified. The department’s FAQ suggests calling the Crime Records Office at (956) 681-2080 beforehand to ask about the status of your report.

How to request records →

Open records requests

Other public information requests must be in writing: through the city’s online Open Records Center, by email to pir@mcallen.net, by mail to the City Secretary, P.O. Box 220, or in person at City Hall or police headquarters. The city answers in writing with an invoice for any charges.

Official page →

Alarm permits

Every alarm site in McAllen needs its own permit, which runs for the calendar year and renews on January 1. The city lists $25 a year for a monitored system and $50 for an unmonitored one, with extra charges after repeated false alarms.

Official page →

Fingerprinting

Digital prints on FBI FD-258 cards cost $5 per card, from 9 to 11 a.m. on weekdays when staff are free. Bring your own cards and a valid photo ID; questions go to the Crime Records Unit at (956) 681-2092.

Official page →

Links go to the City of McAllen’s official website. Checked Nov 2026.

Using (956) 681-2000

Use (956) 681-2000 for non-urgent police matters inside McAllen: noise, a theft or break-in after the suspect has left, an abandoned vehicle, a minor crash with no injuries, or a question about a report. If someone is hurt, in danger or a crime is happening right now, call 911 instead. Read when to call 911 and when to use a non-emergency number.

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Distances are straight-line, between the map locations of the agencies.